Question 1

How do I know if my car has a wet belt or timing chain issue?

Accepted Answer

A rattle on cold start-up, an oil pressure warning light, or fine black debris in the oil are the common signs across both faults. The safest first step is to stop driving and call us with your make, model and engine size so we can tell you which fault applies to your car.

Question 2

Do you offer a warranty?

Accepted Answer

[CONFIRM WITH OWNER: warranty length and terms]

Question 3

How long does a replacement take?

Accepted Answer

[CONFIRM WITH OWNER: typical turnaround time]

Question 4

Which areas do you cover?

Accepted Answer

We're based in Portsmouth and welcome customer drop-off at our garage. We also regularly work with customers travelling from Southampton and other towns and villages across Hampshire.

Question 5

My car isn't on your list of four engines — can you still help?

Accepted Answer

If your car has a timing chain fault on a make or model not listed above, get in touch with your vehicle details. We look at these on a case-by-case basis and will confirm whether we can help and give you a price.

Question 6

How do I get a price for my car?

Accepted Answer

Send your vehicle make, model and engine size through our quote form, or get in touch directly, and we'll confirm the price for your specific job before any work starts.

Question 7

What parts do you use?

Accepted Answer

[CONFIRM WITH OWNER: parts brand/quality, e.g. OEM or OEM-equivalent]

Question 8

What payment methods do you accept?

Accepted Answer

[CONFIRM WITH OWNER: accepted payment methods]

Frequently Asked Questions